Our Frequently Asked Questions (FAQs)

Question 1: Hi, I just donated and how should I receive the files as mentioned. 

Answer: 

Thank you so much for your donation. An email with the download link will be sent to your Paypal email within 24 hours. Please check both your indox and spam folder of your Paypal email. 

After 24 hours, if you still can't find our email, please send us message to our facebook page or leave us a comment with your email in the comment section of this post. We will contact you as soon as possible. 

Question 2: "This site can't be reached" keeps appearing.


Answer: 

Your Internet Service Provider (IPS) blocks your access to our blogspot site.

You can bypass the sensorship by using a VPN (virtual private network) to mask your IP address.

Here are step-by-step instructions for PC user using Chrome browser:

Step 1: visit Chrome extension store and search for "Hotspot shield"
Step 2: click 'add to chrome' button at the right corner
Step 3: visit the blocked site again (1), click the vpn icon (2), click the US flag button (3) and see.



Question 4: I can't play audio file. What should I do?


Answer:

For PC users:

Since the audio files in koreantopik.com are hosted at sites.google.com, you must log in the site using your Google account in order to play the audio. Here are step-by-step instructions:

Step 1: Visit https://www.google.com  and sign in using your Google account or Gmail account.

Step 3: Refresh/reload the current page at koreantopik.com


For Mobile users:

Step 1: Visit https://www.google.com  and sign in using your Google account or Gmail account.

Step 2: Refresh/reload the current page at koreantopik.com

Hi, feel free to leave a comment here. For a special request, please send us an email to hlamdo4u(at)gmail.com

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